Privacy Policy

Sport group d.o.o. is dedicated to serving our customers. Part of our commitment involves the responsible management of personal information collected through our website guestcam.si. Our primary goals in processing this information include: enhancing the user experience, providing timely support, improving our products and services, and conducting necessary business operations.

1. Introduction and organizational info

Enhancing the user experience on our platform
Providing timely support and responding to inquiries or service requests
Improving our products and services
Conducting necessary business operations (billing, account management)

We do not have a designated Data Protection Officer (DPO) but remain fully committed to addressing your privacy concerns.

Sport group d.o.o.

Email: info@guestcam.si

Phone: +386 71604980

2. Scope and application

This policy protects personal information of all stakeholders: website visitors, registered users, and customers using guestcam.si.

3. Data storage and protection

Personal information is stored in secure servers located in: SI, DE. We partner with reputable data hosting providers committed to using state-of-the-art security measures.

Our data hosting partners are committed to a high level of technical and organisational security measures to protect your personal information from unauthorised access, loss or destruction.

4. Data sharing and third-party processors

We may share your personal information with the following third-party service providers:

Google Tag Manager

Provider: Google Ireland Limited
Purpose: Tag management, aggregated data about tag firing
Privacy policy: https://business.safety.google/privacy/

Google Ads

Provider: Google Ireland Limited
Purpose: Customizing user experience, analytics, marketing and advertising
Data collected: Email/Phone, Device ID, IP address, Browser fingerprint, Location, Interaction logs, Payment method
Privacy policy: https://business.safety.google/privacy/

Google Analytics

Provider: Google Ireland Limited
Purpose: Marketing, analytics
Data collected: Name, DOB, National ID, Email/Phone, Address, Device ID, IP, OS, Browser fingerprint, Location, Browsing history, Interaction logs, Purchase history
Privacy policy: https://business.safety.google/privacy/

5. Data Processing Agreements

Data Processing Agreements (DPAs) ensure third parties implement adequate technical and organisational measures per GDPR.

6. Your rights (GDPR)

Right of access

You may request a copy of your personal data at any time.

Right to rectification

We correct inaccurate or incomplete data on your request.

Right to erasure

You may request permanent deletion of your data, except where retention is legally required.

Right to portability

We deliver your photos and data in a standard format (ZIP / JSON).

Right to object

You may object to processing based on legitimate interest at any time.

Right to lodge a complaint

You may complain to your national data-protection authority.

Contact us at info@guestcam.si or +386 71604980 to exercise your rights. We respond within the legally required timeframe.

7. Cookies and tracking technologies

A cookie consent banner is displayed on your first visit. We use the following types of cookies:

Essential cookies
Performance/analytics cookies
Functional cookies
Advertising/targeting cookies

More details on cookies

8. International data transfers

We may transfer personal information to locations outside your country. All transfers comply with GDPR.

9. Data breach notification

Detection via internal monitoring
If required, we notify regulatory authorities within 30 days
Affected individuals are notified within 30 days

10. Policy updates

We notify you via email or website notifications. Continued use after changes constitutes acceptance.

11. Contact